FAQ's
Welcome to our FAQ'S, we are so happy to have you here and as a client.
We have tried to answer the most common questions.
HOW CAN I ORDER?
For our limited run Cookie Conspiracy Experience 12 box, all you have to do is order from the website before the collection sells out! Be quick though because these delicious treats get snapped up faster than Taylor swift concert tickets. Be sure to sign up to our email so you never miss a drop. FOMO is real.
For our Core Collection box of 6 you are able to order this anytime for next day collection or delivery except for Monday's.
For our single collection only cookies from the core collection, order Monday to Saturday from 11am to 7pm and the cookies will be ready for you to collect an hour later. Be sure to collect before we close at 7pm.
WHEN WILL I RECEIVE MY ORDER?
Once you have purchased your collection, you will receive your order the next day provided orders are placed before 4pm the previous day. The only exception is Monday as our kitchen is closed.
Our Core Collection 6 and our single collection cookies are available an hour after ordering between 12-7pm.
The only hard part is waiting for them.
I HAVE ALLERGIES, CAN I EAT YOUR COOKIES?
We bake all our cookies in a kitchen that processes wheat, dairy, eggs, soy, peanuts and tree nuts. We try our very best to avoid cross contamination however we cannot completely eliminate all risks. If you have any allergies then please be aware of this before purchase.
Watch this space for full nutritional information which will be available very soon.
DO YOU MAKE VEGAN OR GLUTEN FREE COOKIES?
No, but that doesn’t mean in the future that we wont have a little something for you on the menu so watch this space.
CAN I CHOOSE FLAVOURS?
The beauty of our boxes is that you get to experience a variety of flavours that you might never have thought to choose yet absolutely love. And with our cookies being individually packaged in our resealable pouches this is great for sharing, there really is something for everyone.
By popular demand, we do now have individual flavours available for in-store collection between 12pm and 7pm Tuesday to Sunday.
HOW LONG DO YOUR COOKIES LAST?
Our cookies are made with the freshest, finest ingredients which means they are not stuffed with preservatives, so these cookies will last around a week in the unopened pouches.
The good thing about our resealable pouches is that you’re cookies are going to stay fresher for longer however these aren’t magical pouches and if you manage to resist eating them all in a week, we suggest popping them in the freezer where there will last for up to two months and taste just as delicious fresh out of the oven.
ARE YOU ON ANY OTHER PLATFORMS?
Currently we are only using our own website and in store collections to sell our cookies.
At Cookie Conspiracy we believe in providing the best tasting, freshest and most indulgent cookies in the market which means we like to get them to you in chilled vans instead of traditional warm box moped deliveries.
DO YOU HAVE A DINE IN LOCATION?
Whilst we have the option for you to collect your purchase from our very easily accessible central location in Al Quoz 1, we do not have any dine in locations as of yet.